Privacy Policy

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Privacy Policy

Effective Date: 01/08/2025
Last Updated: 01/08/2025

At Meadow Apothecary, we value your privacy as much as we value clean ingredients and conscious living. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or engage with us in any way.

1. What We Collect

When you interact with Meadow Apothecary, we may collect the following information:

• Your      name, email address, and delivery address
• Your      phone number (if provided)
• Your      payment details (processed securely by our payment provider — we do not      store your card information)
• Your      order history and preferences
• Any      information you provide when contacting us

2. How We Use Your Information

We only use your data to:

• Process      and fulfil your orders
• Contact      you with important updates or customer service support
• Share      occasional newsletters, offers, or product updates (only if you've opted      in)
• Improve      your experience on our website

We never sell your data, and we never will.

3. Marketing and Communications

We’ll only send you marketing emails if you’ve given us permission. You can opt out at any time by clicking “unsubscribe” at the bottom of any email or contacting us directly at info@meadow-apothecary.co.uk 

4. Cookies

Our website uses cookies (not the herbal kind!) to enhance your browsing experience. These help us understand how visitors use our site and allow us to improve it. You can adjust your cookie settings via your browser at any time.

5. Third-Party Services

We use trusted third-party services (like payment gateways, email platforms, and delivery couriers) to run our business smoothly. These providers only have access to the information they need to perform their services and are also bound by privacy laws.

6. Your Rights

Under UK GDPR, you have the right to:

• Access      the personal data we hold about you
• Request      correction or deletion of your data
• Withdraw      consent for marketing at any time
• Lodge      a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, just email us at info@meadow-apothecary.co.uk 

7. How We Protect Your Data

We use secure systems and practices to keep your data safe. Your privacy matters to us — always.

8. Contact Us

If you have any questions about this policy or your personal data, you can reach us at:

Meadow Apothecary
info@meadow-apothecary.co.uk